LEGAL
Privacy Policy
Last updated: Wednesday 16 September 2026
Camber & Core is a video and photography production company based in the UK. We create films, photographs and related content for businesses, organisations, events and private clients.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about a project or work with us.
CONTENTS
- 1 Who we are
- 2 Information we collect
- 3 How we use your information
- 4 Images, video and audio
- 5 Lawful basis
- 6 Sharing your information
- 7 Storage and security
- 8 How long we keep information
- 9 Your rights
- 10Cookies and analytics
- 11External websites
- 12Children
- 13International transfers
- 14Complaints
- 15Changes to this policy
- 1 Who we are
Camber & Core is the data controller responsible for your personal information.
WEBSITE
BUSINESS
ADDRESS
124 City Road, London, England, EC1V 2NX
COMPANY NUMBER
17016327
- 2 Information we collect
We may collect the following information:
- Website homepages
- Your email address
- Your telephone number
- Your business or organisation
- Your job title or role
- Your project requirements
- Your preferred dates and locations
- Information provided through enquiry forms
- Information included in emails or other correspondence
- Billing and payment information
- Images, video, audio recordings and other material supplied for a project
- Information about people appearing in commissioned films or photographs
- Technical information about how you use our website
We do not normally ask for sensitive personal information. Please avoid sending sensitive information through our website or by email unless it is necessary for the
project.
- 3 How we use your information
We may use your information to:
- Respond to enquiries
- Prepare proposals and estimates
- Plan and deliver video and photography projects
- Arrange locations, crew members, suppliers and collaborators
- Communicate with you about your project
- Manage bookings and payments
- Deliver completed photographs, films and other files
- Maintain project records
- Improve our website and services
- Send occasional marketing communications where you have given permission or where the law allows us to do so
- Meet our legal, accounting and insurance requirements
- Protect our business, website and clients from misuse or fraud
- 4 Images, video and audio
Video and photography projects may involve personal information belonging to clients, staff members, event attendees, contributors, models or members of the public.
The client commissioning the project is normally responsible for identifying the people who may appear in the work and obtaining any permissions or notices required for filming or photography. Camber & Core may process this material only for the agreed project, delivery, editing, storage and related production purposes.
We will not use client commissioned material for our own website, portfolio, social media or marketing without the appropriate permission.
- 5 Lawful basis for using personal information
We rely on one or more of the following legal grounds:
- Taking steps at your request before entering into a contract
- Performing a contract with you
- Our legitimate interests in operating and developing our business
- Complying with legal or accounting obligations
- Your consent, where consent is required
Where we rely on consent, you can withdraw it at any time.
- 6 Sharing your information
We may share relevant information with trusted suppliers and professional collaborators where this is necessary to deliver a project. This may include:
- Cinematographers
- Directors of Photography
- Camera assistants
- Lighting technicians
- Sound specialists
- Photographers
- Editors
- Retouchers
- Makeup artists and stylists
- Location providers
- Website, hosting, storage and software providers
- Accountants, insurers, solicitors or professional advisers
We only share information that is reasonably necessary for the relevant purpose.
We do not sell personal information.
- 7 Storage and security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Project files may be stored on secure systems, external drives or trusted online storage platforms. Access is limited to people who need the information for the agreed purpose.
No method of sending or storing information is completely secure. We cannot guarantee absolute security.
- 8 How long we keep information
We keep personal information only for as long as reasonably necessary.
Enquiry information may be retained for a reasonable period after our last communication.
Client and project records may be kept for as long as necessary for business, legal, insurance, accounting and production purposes.
Project files may be stored for an agreed period after delivery. Any extended storage arrangements will be agreed with the client.
- 9 Your rights
Under UK data protection law, you may have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information where there is no good reason for us to keep it
- Ask us to restrict how we use your information
- Object to certain uses of your information
- Withdraw consent where we rely on consent
- Request your information in a portable format where applicable
To exercise your rights, contact us at info@camberandcore.com.
We may need to verify your identity before responding. We normally respond within one month.
- 10Cookies and website analytics
Our website may use essential cookies required for basic operation.
We may also use analytics or marketing tools to understand how visitors use the website. Where required, these tools will only operate after you have given the appropriate consent.
You can control cookies through your browser settings or any cookie preference tool provided on the website.
- 11 External websites
Our website may contain links to other websites, including social media platforms, suppliers and client websites.
We are not responsible for the privacy practices or content of external websites. You should read their privacy policies before providing personal information.
- 12 Children
Our services are intended for businesses, organisations and adults. We do not knowingly collect personal information from children through our website.
Where children may appear in commissioned video or photography, the commissioning client is responsible for obtaining the appropriate consent from a parent or guardian.
- 13International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we will take reasonable steps to ensure that suitable safeguards are in place in accordance with applicable data protection law.
- 14 Complaints
If you have concerns about how we use your personal information, please contact us first at info@camberandcore.com.
You also have the right to complain to the Information Commissioner’s Office.
Website
Telephone
- 15Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date of the most recent update.
Camber & Core Ltd, company number 17016327. 124 City Road, London, England, EC1V 2NX. See also our Terms and Conditions. Questions about this policy: info@camberandcore.com